Online Store

This option is for students who require a replacement for an original certificate awarded by Glyndŵr University/Wrexham University that was never received in the post, where the University was informed six months or more after the original certificate was dispatched.

A replacement certificate will be issued if you confirm in writing, by completing the following questionnaire, that you did not receive the original certificate in the post. The original certificate will not be considered lost until the following timescales have passed:

Where the certificate has been posted to an address in the UK - 4 weeks from the date of posting;

Where the certificate has been posted to an address outside the UK - 2 months from the date of posting. 

• There is a charge of £50 for a replacement certificate if you advise the University that you have not received the original certificate in the post more than 6 months after the date of posting of the original certificate.
• The replacement certificate will be annotated as the second issue of the certificate.
• Replacement certificates will bear the name of the recipient as recorded by the University at the time of conferment of the award.
• You will be required to sign a declaration stating that if the original re-appears it will be returned to the University immediately.

When ordering your replacement certificate, it will be posted out to you by standard second-class untracked mail. However, you may purchase enhanced postage options to allow you to track your certificate. Please also note that the University will not dispatch a replacement certificate that was never received to the same address that it was previously sent to unless you pay to have this sent to you by a trackable method of postage. Alternatively, you can provide a different  address. Below are the various postage options available (please note that delivery times are not guaranteed):

• Standard – despatched via standard Royal Mail second class post to any worldwide address (this is not a trackable postage option)
• Royal Mail Special Delivery (tracked next working day) – for addresses within the UK only. You will be provided with a tracking number to track your package with this method of postage.
• DHL Europe Tracked Mail (2-3 days) – for addresses outside of the UK and within Europe only.  You will be provided with a tracking number to track your package with this method of postage.
• DHL International Tracked Mail (3-5 days) – for international addresses outside of the UK and Europe only. You will be provided with a tracking number to track your package with this method of postage.
• Collection – collect in person from the University Reception at its Plas Coch Campus in Wrexham once produced (Photographic id is required when collecting). To order this please select the 2nd Class option below. You will be able to indicate that you wish to collect the certificate as part of the subsequent questionnaire.

Below outlines the costs for each option:

Please select one of the options below for purchase and click to add the product to your basket.