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Please select this option if you require a replacement certificate of an original certificate awarded by Glyndwr University and/or Wrexham University where the original certificate has been damaged.

A certificate is an important legal document and should be treated as such. Wrexham University will not issue replacement/duplicate certificates to any applicant holding an undamaged original certificate.  Replacement/Duplicate certificates, whilst of the same standing as the originals they replace, are produced in the layout used at the present time, and may therefore differ in presentation from the originals.  Please note, replacement certificates will not be produced if you have any outstanding debt owing to the University.

Replacement Certificates – a replacement certificate will be provided, if you can confirm in writing by completing the questionnaire that follows, that the original certificate has been DAMAGED.

• A charge of £50 will be made for replacement certificates.
• The replacement certificate will be annotated as the second issue of the certificate.
• Replacement certificates will bear the name of the recipient as recorded by the University at the time of conferment of the award.
• In the case of an original certificate having been damaged, the damaged certificate must be returned to the University before a replacement can be issued.  The damaged original certificate should be returned to: The Certificates Team (PP6), Academic Quality & Student Governance, Academic Registry, Glyndwr University, Mold Road, Wrexham, North Wales, UK, LL11 2AW. Please include a note with your certificate including your name, student number and contact details.

NB: All original certificates will become invalid following the issue of a replacement certificate.

You must also complete the questionnaire that follows in order to finalise your order. You will need to have the following information available in order to complete the questionnaire:

• Your Student ID Number (this is an 8 digit number and can be obtained from your student ID card)
• A contact email address – an email confirming your order will be sent to this email address
• A contact telephone number (including area code)
• Your postal address.

When ordering your replacement certificate, it will be posted out to you by standard second class untracked mail. However you may purchase additional postage options to expedite the delivery process. Please also note that the University will not dispatch a replacement certificate to the same address that it was previously sent to unless you pay to have this sent to you by Royal Mail Signed For or a trackable method of postage. Alternatively you can provide an alternative, secure postage address to which we will dispatch your certificate. Below are the various postage options available (please note that delivery times are not guaranteed):

• Standard – despatched via standard Royal Mail second class post to any worldwide address (this is not a trackable postage option)
• Royal Mail Signed For (next working day) – for addresses within the UK only. You will be required to provide a signature upon receipt of your certificate.
• DHL Europe Tracked Mail (2-3 days) – for addresses within Europe only e.g. Germany, France, Spain. You will be provided with a tracking number to track your package with this method of postage.
• DHL International Tracked Mail (3-5 days) – for international addresses only  e.g. Bangladesh, India, China. You will be provided with a tracking number to track your package with this method of postage.

Below outlines the costs for each option:

Please select one of the options below for purchase and click to add the product to your basket.